Chrome Extension
Help with installation, page detection, permissions, research, and saving prospects.
Clyentz support
Email supportuseclyentz@gmail.comHow can we help?
Find quick answers for the Clyentz workspace and Chrome Extension, or contact us directly when you need a hand.
Support topics
Start with the right place.
Account & access
Troubleshoot sign-in, extension keys, workspace selection, and connection issues.
Privacy & data
Ask about data access, correction, deletion, retention, or extension permissions.
Quick help
Answers to the issues we see most often.
The extension says Clyentz returned an invalid response. What should I do?
Confirm that the Clyentz app is running and that the extension is connected to the same URL. For local development, use http://localhost:3001. Then reload Clyentz from chrome://extensions and try again.
Why is the extension not detecting the current page?
Refresh the webpage after installing or reloading the extension. On a company website, approve access to that site when Chrome asks. Protected Chrome pages cannot be scanned.
Where do I create an extension key?
Open Clyentz, go to Settings, then MCP, and create a Chrome extension key with read and write access. General server secrets and passwords are not accepted by the extension.
How do I remove my extension data?
Disconnect the extension from its settings, clear its Chrome storage, or uninstall it. To request access, correction, or deletion of saved workspace information, contact support below.
Still need help?
Tell us what happened and where.
Include the page URL, the action you tried, and the exact error message. Never send passwords or secret keys.